Mobile data

[G_ggle]

I was sent a message to say I'm out of data but when I check myO2 app and the web I have 4GB left. There doesn't seem to be anywhere on the help pages to help me deal with this issue, I think I need help from a real live person but there doesn't seem to be a phone number, email address or chat function available to me. Help!

[Cleoriff · Accepted solution]

Hi @G_ggle 

All numbers for O2 are in this guide Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to someone.