Solved: I want both my phones on same email address

Rubble · ‎03-08-2023

I would like both my phones on same email address

MI5 · ‎03-08-2023

Currently not possible to merge accounts whilst all the Virgin migrations take place.

Check again later ( a few months ) to see if the restriction has been lifted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-08-2023

@Rubble

Currently not possible to merge accounts whilst all the Virgin migrations take place.

Check again later ( a few months ) to see if the restriction has been lifted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-08-2023

But don't hold your breath......

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎03-08-2023

"a few months" maybe a tad optimistic

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

I want both my phones on same email address

broken phone

Cancel my O2

Not received my device

Phone upgrade

My contract **********