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D2 · ‎04-06-2020

Hi, I’ve upgraded and have 6months Disney plus as an extra which is showing on My O2 as an extra but how do I access it?

D2 · ‎04-06-2020

Please advise

MI5 · ‎04-06-2020

@D2

You redeem the extra in your MyO2 which takes you to a registration process on the Disney website.

You then just login with the details you registered with.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

D2 · ‎04-06-2020

So it seems to give me the facility to 'manage the extra' but not redeem?? How would i do that?

Thanks

MI5 · ‎04-06-2020

@D2

That would suggest it has already been redeemed?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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