Solved: Fake text

Weefee1977 · ‎15-07-2020

Has anybody has a text claiming to be o2 and to updated there payment details? I haven,t changed any payment details just wondering if this is a scam?

MI5 · ‎15-07-2020

@Weefee1977

It's a well known scam..

Ignore it and block the number.

Forward the text to 7726 for free so O2 can investigate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-07-2020

@Weefee1977

It's a well known scam..

Ignore it and block the number.

Forward the text to 7726 for free so O2 can investigate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Weefee1977 · ‎15-07-2020

Thanks for that I will forward the text on

MI5 · ‎15-07-2020

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Fake text

broken phone

Cancel my O2

Not received my device

Phone upgrade

My contract **********