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End of contract

Sebastian9
Level 1: Joiner
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Dear O2,

 
I hope you can help me with a little issue because I don't understand the situation. I have resigned and put the end to my contract with you since I was moving houses, I got the STAC code that was supposed to expire on 06/08/2024, but now I got another invoice (to which I'm replying). Can you tell me what is wrong and cancel this invoice as soon as possible? I thought my number and contract had ended.
 
Thank you.
Sebastian
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MI5
Level 94: Supreme
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@Sebastian9 

You need to give your STAC or PAC to another network to cancel your O2 contract.

Guide: Cancelling Your Contract 

You also get a final bill a month after leaving O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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