on 24-06-2021 15:36
Hi all,
As the subject says, some time ago I changed the email address on My O2 to my new one. When I log in, I now use the new email address as my login username. However, today I found I'm still getting O2 service emails (this one was about the change in Pay Monthly user agreements) to my old email address.
I've scoured My O2 and I can't find any mention of the old email address, only the new one. How can I resolve this?
Thanks,
Andrew
Solved! Go to Solution.
on 24-06-2021 15:51
You need to call customer service.
Numbers here
Guide: Coronavirus Community Help and Support
on 24-06-2021 15:51
You need to call customer service.
Numbers here
Guide: Coronavirus Community Help and Support
on 24-06-2021 16:01
on 24-06-2021 16:01
on 24-06-2021 16:01
on 24-06-2021 16:01