Solved: Combining phones from separate MyO2 accounts

Anonymous · ‎22-05-2022

I have several phones associated with one particular MyO2 account, and another phone on a different MyO2 account. I want to delete the second MyO2 account and bring all the phones into one MyO2 account. You can't simply ask for a code as usual because the second phone is already associated with a MyO2 account.

MI5 · ‎22-05-2022

You need to bring in other products in your MyO2 under your details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

pgn · ‎22-05-2022

Well that was a short stay... 😖

Links to O2 Social Media Team here

MI5 · ‎22-05-2022

You need to bring in other products in your MyO2 under your details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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