Code question

[SG61]

I have received a text to say that my  ***** will expire on the 02.07.2025 - but I have no idea what that is .....

Anybody have any ideas please?

Sean

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Enlli]

Ignore for now

Plenty of posts on this 

It's being looked into

[Cleoriff]

@SG61 

Our manager is looking into this @Dave-O2 Another one.

[JaniceT]

I have also had a similar text today but don't know what it is about and cannot get through to O2 as they are very busy.

any help would be great.

Janice Topper

[Enlli]

@JaniceT  Send a personal message to@Dave-O2  counting your phone number

[JRW33]

I am also having this same issue. Couldn't find any help via O2 then came on here and see that lots of people are having the same problem...

[MI5]

We’re told These codes are linked to an offer of Get £100 off your selected Samsung Galaxy S24.

 To redeem the customer can use the code when signed into My O2 or in a store.  The customer needs to make sure they have at least £100 to pay on the phone in the basket to remove it using the promo code.

[Cleoriff]

@JRW33 @SG61 @JaniceT 

The code is linked to an offer to get £100 off a Samsung S24 if you are thinking of buying one.

To redeem the customer can use the code when signed into My O2 or in a store.  The customer needs to make sure they have at least £100 to pay for the phone in the basket.  To remove it use the promo code

[Dave-O2 · Accepted solution]

Hello @SG61, @JRW33, @JaniceT 

These codes allow £100 off your selected Samsung S24.

To redeem you can use the code when signed into My O2 or in a store.

You just need to make sure you have at least £100 left to pay on the phone in your basket to receive the £100 off 👍

[JaniceT]

Thank you all for your help.

Janice Topper