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Claiming free gift

Discodave
Level 1: Joiner
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on ‎08-07-2020 14:36

on ‎08-07-2020 14:36

I cant find my invoice number to claim my free gift online, any help is appreciated
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O2Karl
O2 Support
O2 Support
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‎08-07-2020 14:50 - edited ‎08-07-2020 14:51

‎08-07-2020 14:50 - edited ‎08-07-2020 14:51

Hi @Discodave 

Hi  

We cannot access individual accounts within the community I would recommend going back to point of sale for example phone, online or instore and they will be able to help you the invoice number.

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MI5
Level 94: Supreme
In response to O2Karl
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‎08-07-2020 18:40 - edited ‎08-07-2020 18:40

‎08-07-2020 18:40 - edited ‎08-07-2020 18:40

@Discodave 

Go to your recent orders in your MyO2 and print the order as a pdf which will save yo your phone or PC.

You can then attach it electronically to your claim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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