Solved: Re: Change email

Travisslater · ‎17-05-2020

I’ve got my old email on this account for god knows how long and I’m about to order a new phone and I can’t access my old one and I want to update it to my new one but can’t find where to do this

MI5 · ‎17-05-2020

@Travisslater

If you can't access your old email, the only option is to call customer service Guide: Coronavirus Community Help and Support

0800 587 4005 is the best one to try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-05-2020

@Travisslater

If you can't access your old email, the only option is to call customer service Guide: Coronavirus Community Help and Support

0800 587 4005 is the best one to try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Change email

Ending one device on account.

Current data usage itemised details

In Cyprus at the moment

Discontinuing a service

Order