Change date of direct debit

Christie · ‎01-02-2024

Hi how do I change the date of my direct debit? I want it to come out 1st of the month?

MI5 · ‎01-02-2024

Either in your MyO2 if available or by calling the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎01-02-2024

Either by phoning 202 or looking in MyO2 under Other Services > Manage Cards for Payment

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎01-02-2024

@Christie

Depending on your current payment date, you may have to pay twice in the first month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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