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Change Bank details

Banjax
Level 1: Joiner
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on ‎23-08-2023 15:25

on ‎23-08-2023 15:25

Good afternoon - I need to change my bank details with O2 as I've changed accounts. I cannot find an option on MyO2 for doing this. Any advice would be very much appreciated. Thank you. PS I've tried to stop underlining this - without success!

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MI5
Level 94: Supreme
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on ‎23-08-2023 15:28

on ‎23-08-2023 15:28

@Banjax 

It's under your billing details in your MyO2 https://mymobile.o2.co.uk/

or contact payment management.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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on ‎23-08-2023 15:29

on ‎23-08-2023 15:29

If you have been moved to the new billing system it can be found under 'Manage Card for Payments' which is a bit misleading

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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