Cannot login to my02 app

[Cpasq]

error saying:

Something went wrong.

Oops. My 02 isn't available to you yet.

If you're new to 02, it can take up to 48 hours for your account to be ready.

If it's been longer than 48 hours, get in touch and we'll look into it for you.

i have been an o2 customer since virgin transfer

[pgn]

@Cpasq - the app can be a bit odd at times. If you can login via https://accounts.o2.co.uk/signin in a browser, then uninstall the app, reboot phone, and reinstall and try again.

Not all functionality is available in the app lately, needing you to use the browser version for certain tasks. Good luck!