Can not log into my app

[Darshu]

I am not able to log in my My O2 app on my mobile.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[pgn]

@Darshu - There are often issues with the app, but you should be able to login to MyO2 using any browser at  https://accounts.o2.co.uk/signin

If browser login works, uninstall the app from your phone, reboot the phone and reinstall the app from your phone's app store to see if that helps. Otherwise contact O2 by calling 202 or 0344 809 0202 (Contract)  4445 or 0344 809 0222 (PAYG) to reset your account

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Post flagged to remove your phone number, as this is a public forum.

Good luck.