Call barring

[CarolineAsh]

everytime I make a call it says "call barring is on". How do I turn it off?

[jonsie]

Is your bill up to date?

[MI5]

@CarolineAsh 

Do your calls still work regardless of message?

[Cleoriff]

Do you have an overdue payment @CarolineAsh 

They usually restrict calls in those circumstances, eventually leading to a complete bar

If this isn't the case with your account you need to contact them

Download Skype and use it to call any of the free numbers in the link

choose any option

Guide: Coronavirus Community Help and Support 

[CarolineAsh]

yes 100%

[CarolineAsh]

nope they won't go through

[CarolineAsh]

nope fully paid up.

[MI5]

@CarolineAsh 

I'll ask @O2Lisa to contact you in the morning.

[jonsie]

Try calling ##002# to see if that helps

[O2Lisa]

Thanks for the tag @MI5 

I'll message you privately @CarolineAsh so I can take some account details and check everything over for you