Balance disappeared, Cannot call or text

[Jeddavi]

Suddenly my balance is set to zero, I cannot call or text. Iam unable to chat with O2 . My O2 application keep me signing out if I try to use any thing on menu.

[Cleoriff · Accepted solution]

@Jeddavi 

I will tag our O2 Gurus to your thread as you are unable to call O2

@O2Kayleigh @O2Lisa ?

[O2Kayleigh]

Thank you for tagging me @Cleoriff .I will private message you to look into your issue further @Jeddavi .

[Jeddavi]

Mobile number sent by private message

[gmarkj]

Please come back and remove your phone number from the public forum @Jeddavi.
Click the options in the top right of the post, then edit and remove the number.

[O2Kayleigh]

@Cleoriff I am pleased to confirm this issue is resolved