cancel
Showing results for 
Search instead for 
Did you mean: 

App

Kerryann19
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi it’s been more than 48 hours and it still won’t let me log into my o2 app what do I do 

Message 1 of 3
235 Views
2 REPLIES 2

pgn
Level 75: Digital Don
  • 36253 Posts
  • 231 Topics
  • 1604 Solutions
Registered:

Can you login via a browser, @Kerryann19 - https://accounts.o2.co.uk ?

If so, uninstall and reinstall the app, see if that helps. Otherwise if neither app nor browser works for you, it's a call to O2 via 202 or via Social Media, as per the link just below. Good luck.

Message 2 of 3
229 Views

Oxonian
Level 29: Intuitive
  • 6088 Posts
  • 105 Topics
  • 22 Solutions
Registered:

@Kerryann19 

If you are uninstalling and reinstalling the app as suggested by @pgn, you might find that restarting you handset between the uninstall and the reinstall is worth trying.   

Message 3 of 3
216 Views