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Broadband not working and no one to contact

Auser1
Level 1: Joiner
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After spending hours on hold to various departments, being transferred to various people including virgin media and being told my number doesn't exist I'm still without working broadband. Good to see the millions of pounds the country pays O2 gets reinvested in the service... Shambolic.

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pgn
Level 78: King of Kings
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If Virgin Media is your intended Broadband provider, @Auser1 - they have their own customer forum:

https://community.virginmedia.com/

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Enlli
Level 70: Enigma
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Are you refering to a data connection on your phone or home wired broadband?

If the latter

https://www.virginmedia.com/help/check/status

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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