Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Can anyone confirm the above number belongs to O2 or not - I am being bombarded with calls suggesting I need a new Sim card for a 5G upgrade but struggling to confirm its not a scam
I’ve just paid off my device plan and started a new sim only plan, and it seems that since the merge with Virgin, everything has gone to pot!Firstly, I was unable to complete my upgrade online, just kept going to a ‘not found’ placeholder page. Had t...
Hi I'm writing this about my wife's account as we're utterly screwed at the moment. Signed up for a o2 sim only package for her (I should have known better). We've opted for a sim only due to me having Virgin and got a great deal on a Volt package. W...
i brought a new 5g phone with O2, signal around Cambridge is disgusting. this company should be ashamed of itself, who they have the audacity to collect payment for a service they don't provide. had a better signal on an old phone with 2 and 3g!
This has probably been asked loads of times but here goes. I am a O2 customer, my girls want tickets to see a group next year. Priority tickets go on sale tomorrow. If I buy them for my 3 Daughters do I have to attend the show or can I print the tick...
Help, I go to Japan next week for 3 weeks and think I may need to buy a zone 2 bolt on . Any ideas or tips even ??
Above. Particularly in more remote areas such as High Green where I currently reside? (Unfortunately)
Since they disbanded Platinum customer service the quality of O2 customer service has plummeted. It’s barely there. Hard to speak so anyone, a chatbot that is useless, difficult to get issues resolved on Live Chat. I’ve been with them for over a deca...
Is anyone else getting constant pop ups on the forum, such as this No matter which browser or OS i use they pop up every few minutes... How can I kill the damn things...
For information :- Virgin Media O2 set to boost mobile connectivity across the UK with first-of-its-kind Giga Site switch on and newly acquired spectrum - Virgin Media O2https://news.virginmediao2.co.uk/virgin-media-o2-set-to-boost-mobile-connectivit...
