Solved: using monthy contract iphone in the channel island... - Page 2

Anonymous · ‎24-07-2014

Hi all

From tomorrow afternoon I will be in the channel islands and understand there is no 02 coverage there so my allowances will not be taken into account and will only be used again when I return to UK (is that correct?). I already have 02 travel setting on my phone so will activate when I get there (is that correct?) and understand there is a 50p initial connection fee after which i can talk free for 60 mins. Is that 60 mins in total whilst in the channel islands or 60 mins per day?? What happens after the 60 mins are used up? I also understand that I will be charged £1.99 per day if data is used - how much data is permitted? I seem to have some of the picuture but not all of it - so frustrating. Ooh what about texts? Any advice would be appreciated.

Thank you the very helpful 02 community.

Karen

Anonymous · ‎24-07-2014

Thank you for that. Things are clearer now.

Karen

Anonymous · ‎24-07-2014

Thanks for that. Very helpful to me.

Karen

jonsie · ‎24-07-2014

Happy to help.

Safe journey and enjoy your time in the Channel Isles

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Anonymous · ‎24-07-2014

Thank you for your response. Good advice. Very helpful.

Karen

Anonymous · ‎24-07-2014

Your welcome have a nice trip

MI5 · ‎24-07-2014

Have fun and relax

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎24-07-2014

Incidently, if you are going via ferry by any chance, best not to connect to the ship's network

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MI5 · ‎24-07-2014

Good point jonsie.
Ships network costs can be frightening !!!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-07-2017

This is a new post to an old dialogue but is up to date information. Yesterday I managed to establish via an on line chat that the Channel Islands are included in the new EU directive regarding roaming charges. Today I received a text telling me there is a £1.66 daily charge. By phoning o2, I confirm that fortunately yesterday's information is correct, there is no charge and use of any service comes out of our bundles. The lady said she would act on why I received the email and tag my account so I don't get charged. This ends my public service broadcast.

adamtemp64 · ‎26-07-2017

are you payg or pay monthly ? @Anonymous payg are excluded and still incour o2 travel charges

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using monthy contract iphone in the channel islands