thorntons chocolates

[WAITING]

You still havent sent me the details for the thorntons chocolates!

I think I have paid for about 140 bags so far with my top ups - I tried and tried to sort out this 'free' bag of thorntons chocolates - to no avail.

I would like them please. 

put reply and instructions for freee text pick up on my mobile thanks.  I rarely go on this.

[Anonymous]

Good Morning,

This forum is a customer to customer based affair so an official reply is rare.

You would need to phone 02 Customer Services on 202 for contract customers or 4445 for payg customers to sort out your Reward Gift.

Or use these online links.

Complaint Form.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

Online e mail form.

https://www.o2.co.uk/apps/help/help

[perksie]

Nobody here can identify you from your user name of "WAITING", you haven't even told us what this offer is about.

O2 might be able to help if you call them.