on 02-06-2015 08:12
on 02-06-2015 08:12
on 02-06-2015 09:24
on 02-06-2015 09:24
And....?
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on 02-06-2015 10:12
I wonder what information the CS reps have? It would make sense when bringing up someones account for the system to run the postcode through the live status checker as well adding this to the information available to the rep. I am sure most people would prefer to be told straight off there is a problem in your area and we're on it - rather than misleading and inaccurate responses.
on 02-06-2015 10:43
on 02-06-2015 10:43
on 02-06-2015 10:58
on 02-06-2015 10:58
Makes you wonder what sort of dishonesty was involved?
on 02-06-2015 11:03