As for the CLI not being sent/witheld, not all countries use CLI, its normally removed by the distant telco otherwise, so if its not sent you cant receive it 😞
I have been in contact with the customer service agents regarding the caller ID and how I can check the balance of my minutes. They have not replied me but have said that they activated CLI on my side but the number still does not come up on my phone (it comes up as unknown). How is this possible? When I call the other person in US on the local number, my number appears on their phone. We used another phonecard with a similar concept and the Caller ID would work on both our phones.
Also, I still can't view the balance of my minutes on the My O2 website or the International Favorites website. Are any of you facing the same issue as well?
i guess i could live with receiving a call from 'unknown' although that is annoying me. I hope O2 fixes it as I guess theres nothing we can do and we're at their mercy hey?
What i really need to know is where i can find the balance of my minutes. can you guys help with that?