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problems with Webmail - 2 days now!

Anonymous
Not applicable

Still unable to access my webmail, I reported it to someone yesterday and they said they would report it to tech people.

Message 1 of 34
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jonsie
Level 94: Supreme
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With Sky and O2 passing the buck, it's a vicious circle.....the customer suffers whilst the people who could give access sit back without a care.

Message 11 of 34
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Anonymous
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same here webmail down and promised it would be fixed by this evening 😞 O2 you need to contact us and say why! We are paying you for a service and if you value our custom please get back in touch

Message 12 of 34
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Anonymous
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Same here. Complete disregard for the customer. 

Message 13 of 34
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MI5
Level 94: Supreme
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Webmail was free so no one was paying for anything.
It's also finished, gone, kaput!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 34
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blissgirl
Level 36: Perceptive
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So why is the webmail icon still on my o2? if it's been shut down
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
Message 15 of 34
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Anonymous
Not applicable

Hello .

 

monday 23rd november all day and today 24th no access,

 

contacted Sky, not helpful.

 

they say o2 was switched off 2 years ago.

 

but they emailed me today to confirm changed monthly debit

 

O2 webmail account came on for 15-20minutes around 11.00 am (very slow)

 

 

,then gone again

Message 16 of 34
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MI5
Level 94: Supreme
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Still on mine but it don't do anything.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 34
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Anonymous
Not applicable

unable to access my email for the last 2 days, is this because you want me to change to sky network


@Anonymous wrote:

Still unable to access my webmail, I reported it to someone yesterday and they said they would report it to tech people.


 

Message 18 of 34
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MI5
Level 94: Supreme
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No its because it was phased out 2 years ago.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 34
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Bambino
Level 86: Prestigious
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Do people ever take the time to read what's been previously posted? Spaced

I DO NOT WORK FOR O2



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Message 20 of 34
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