poor customer service

Anonymous · ‎18-03-2017

the o2 customer service is apoorling and needs to be addressed asap. we have been waiting to chat to someone to discuss them over charging us since 8:00 this morning and have still not got though its absolutly shameful

MI5 · ‎18-03-2017

@Anonymous

Have you tried calling ?

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎18-03-2017

As this is a query on overcharging you must ring and speak to someone. Live chat wont be able to help with this. The customer services dept is open till 8pm tonight and from 8am to 6pm tomorrow. First thing in the morning is the best time to call...

Veritas Numquam Perit