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22-08-2009 13:32
Spam text messages are annoying, but there is a very simple way to deal with any spam you receive. The best thing to do is simply not respond to it. Instead, you should forward the spam to us on 7726.
If the message is a scam, such a 'Win a holiday' type of message, it will often have a response phone number to call. In this instance, O2 can bar the number to prevent customers from losing money by calling.
In more complicated cases, we'll look into the messages in greater depth and take steps to prevent further costs or damage to customers. We also work with PhonepayPlus and other operators to help protect young people and other customers from spam texts.
22-08-2009 14:12
22-08-2009 16:04
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22-08-2009 16:32