o2 to o2 number migration

Sim77 · ‎12-09-2023

They are still having them now by all accounts, otherwise my 24 hour transfer (O2 PAYG to O2 PM) would not be taking over a week with no resolution in sight.

Oh, they promised me twice the data with the 'deal', that isn't happening but what IS happening is charging me for data and airtime on a a more expensive SIM. The one with the number that cannot be migrated.

I have a new pay monthly contract with a number I don't want, thank you O2 for the 14 day period to change my mind.

pgn · ‎12-09-2023

@Sim77 wrote:
They are still having them now by all accounts, otherwise my 24 hour transfer (O2 PAYG to O2 PM) would not be taking over a week with no resolution in sight.
Oh, they promised me twice the data with the 'deal', that isn't happening but what IS happening is charging me for data and airtime on a a more expensive SIM. The one with the number that cannot be migrated.
I have a new pay monthly contract with a number I don't want, thank you O2 for the 14 day period to change my mind.

You really need to talk to O2 CS, as advisors here are no longer a thing - O2's Social Media Team can help, link just below has the details. Good luck, @Sim77.

Links to O2 Social Media Team here