o2 Rewards - fleeting freebie

Anonymous · ‎23-04-2013

I've seen similar posts but I got the text about o2 rewards & went onto my priorities app - lo and behold there was a choice of a free medium pizza, £5 Argos voucher and the third one I forget, all under the heading of o2 anniversary (apparently I've been with o2 for 4 years). Now I didn't want to cash in on my free pizza immediately so I pressed back (should have pressed home!!) however this offer has now disappeared. I've looked in "me" within the app but it's not there. Any advice on how to get this back?! Thanks.

MI5 · ‎23-04-2013

How long ago was it you got the text? The offers expire after 30 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎28-04-2013

It was the 23rd. The same day I looked at the o2 priorities app. I've just checked again and there's still nothing there at "My Offers". Do you have any other ideas? Thanks.

Anonymous · ‎30-04-2013

I don't understand why this is marked as solved when it most certainly has not been. Not disputing MI5's attempt to assist at all but I'm unlikely to get any more help on this with the current situation.

perksie · ‎30-04-2013

The only one who can mark a thread as solved is you.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎30-04-2013

I didn't Mark it as solved. I can't. If the reward is no longer showing is lost Unfortunately there's not much else to be said 😞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎01-05-2013

I sometimes think the mods go around to clean up threads and 'massage' the forum figures.....but then again maybe not:smileywink:

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎07-05-2013

That was my feeling too Jonsie. It's happened on a couple of my threads though so maybe it's me!

I found the reward in question though. It was hiding in the app under "exclusive" rather than being in my offers, just in case any one else has a similar issue.

Apologies for being slow to reply, as I've said in another thread I'd like to change my e-mail address on here but I can't.