Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 44382 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 36176 Views
  • 45 replies
  • 6 kudos

Resolved! 02 COST OF A NEXUS 4

Can anyone tell me why 02 aren't being shown-up for having a dirty-tricks department. They must have one; how else can you explain a company that would gobble-up all the Google Nexus 4 handsets that would normally cost £269 from Google, and hike the ...

MrQuandary by Level 1: Joiner
  • 3158 Views
  • 25 replies
  • 0 kudos

How to help others

One of the great aspects of this community is so many members are helping out. In case you want to do something back, here are our 4 most important tips for helping out as well: 1. Find out where you can help No matter what your level of expertise, y...

2013-01-14_1136.png 2013-01-14_1138.png 2013-01-14_1140.png 2013-01-14_1148.png
Anonymous by Not applicable
  • 5464 Views
  • 5 replies
  • 2 kudos

bad day

am having bad daystarted with going to dentist for broken tooth.got back home and in post my pension getting taxed even more.and then get a text from o2: we're sorry, we've been charging you 20p for sending picture messages instead of 25p so were jus...

goatty2uk by Level 3: Thinker
  • 2913 Views
  • 19 replies
  • 0 kudos

Resolved! Stole phone - disgraceful options from 02. Be warned.

Having your phone stolen (iPhone5) is bad enough, but when you learn that you cannot replace your phone without signing up for a NEW contract, the whole episode is made even more painful.Yes, you still have to keep your existing contract. You have to...

Anonymous by Not applicable
  • 5127 Views
  • 17 replies
  • 0 kudos

Resolved! Email down - AGAIN!

Mail server is on the blink, can't get webmail or mail to my email client. What's going on o2????

Anonymous by Not applicable
  • 11517 Views
  • 51 replies
  • 6 kudos

02 E_MAIL SCAM WARNING

WARNING THIS E.MAIL IS A SCAM: It is designed to get you to give login details and they will use them to get a money card onlineservices@O2.co.uk"Dear Valued Customer,You have a new security update from O2 . Pleaselog in to your account to confirm th...

Anonymous by Not applicable
  • 4154 Views
  • 16 replies
  • 0 kudos

Resolved! Please Help!!!

I want a new tariff but it says it will only start 17 December 2032. How do I change this and does it even matter? Please help!!

Anonymous by Not applicable
  • 841 Views
  • 1 replies
  • 0 kudos

Response

According to a response from the CEO's office, and I quote; "we don't offer compensation".

Anonymous by Not applicable
  • 2835 Views
  • 22 replies
  • 0 kudos