o2 Outsourcing More UK Jobs to India.

[Anonymous]

Capita, who provide call centre staff for o2, are to make up to 100 uk staff redundant and outsource back office functions to India to cut costs.

More info on this link

http://www.mobilenewscwp.co.uk/2014/12/17/more-than-100-jobs-to-be-outsourced-from-o2s-call-centres/

[Cleoriff]

I would still continue to ask for UK based call centres. (Probably less and less chance of that being feasible now though :smileysad:)

[jonsie]

....and probably a 1 hour wait for transfer with every chance of the call being dropped.