no signal in west london

[Anonymous]

for almost 2 weeks now on and off ( mostly off) i have no signal at all in my area. i spoke to someone on live chat after using the network app to check and see that a mast in the area not working . its still the same 2 weeks later! why should people pay to receive a 4g service but yet not even receive a basic service? this is completely unnacceptable . how long does it take to fix something? 3 of my friends have left o2 in the last 2 months due to the breakdown in terms of the level of service the offer. ive been with them over 10 years and im thinking of leaving . its a joke. fed up of excuse after excuse.

[jonsie]

Have you tried the TuGo app which is available for contract and business customers? It should work for you on most platforms, not ideal granted, but a possible answer to your current status.