more service problems!! ??

[Anonymous]

Buckinghamshire... winslow to be precise has NO SERVICE! Not good enough when you use the phone for business! No service since 0900hrs this morning! Very frustrating 😞 sort it out or ill be going to another provider.... it happens too many times 😞

[Cleoriff]

Hi @Anonymous Have you checked your service via this?

http://status.o2.co.uk/

Also check for other problems here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-everyone/m-p/593752#M59833

[Curr946]

Also, try your sim in another phone to rule antenna problems

[Cleoriff]

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@Curr946 wrote:
Also, try your sim in another phone to rule antenna problems

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That's in @adamtemp64's guide @Curr946 

3. If you’re having issues in different areas, try testing your SIM in a different O2 device. If the issue then stops, this indicates a device fault. If a different O2 SIM works in your device, this indicates your SIM is faulty.

[Bambino]

No network will ever guarantee 100% uptime. Outages happen on every network.

[jonsie]

4G is being rolled out....worth a little downtime surely?

Live results for Winslow, England, Bucks

• 

  Sorry we're currently working on a phone mast in this area

  You might experience problems making calls, using the internet, or sending/receiving emails.

  Our Network modernisation programme to improve 2G and 3G coverage and roll out 4G has reached this area. It does mean that you may experience intermittent service on your mobile device while our engineers 'do their thing'.

  We’re sorry about that, but we’ll do our best to minimise any impact to your signal.

  Updated 00:00 (refreshed hourly). Recent faults might not show yet.

Register for ongoing updates on this issue.

[MI5]

You can't make omelettes without breaking eggs.

[Toby]

HI @Anonymous,

I'm Toby, the community manager. Welcome! It seems that a mast is being improved in your area. I'll ask the team if there are updates. The team there will be working as fast as they can to restore the right level of service to you.

[MI5]

As said above, they are installing 4g so service will come and go periodically for 2 - 3 weeks.

[Anonymous]

my phone keeps going to voicemail! whats happening o2? this isnt good enough.

what am i paying £35 for each month if the phone isnt even working?