if i don't like my new phone can i change it

on 04-02-2013 10:07
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on 04-02-2013 10:07
my new samsung galaxy 3 is coming today i think it may be too big if i don't like it can i change it
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on 04-02-2013 10:07
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 04-02-2013 10:07
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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on 04-02-2013 11:12
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on 04-02-2013 11:12


on 04-02-2013 13:44
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on 04-02-2013 13:44
Yes, as said above - you have a 7 day change of mind period where you can swap it once.
You will have to call Customer Services and the Returns & Repairs department can organise a courier to come and do a swap of the phones.
You still can canel within the 7 days but you won't be able to re-exchange the handset.
What phone would you like?

