Solved: if i don't like my new phone can i change it

Anonymous · ‎04-02-2013

my new samsung galaxy 3 is coming today i think it may be too big if i don't like it can i change it

MI5 · ‎04-02-2013

Yes, you have 7 days to decide.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎04-02-2013

Yes, you have 7 days to decide.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Liquid · ‎04-02-2013

If its a upgrade you only get one change.

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

Anonymous · ‎04-02-2013

Yes, as said above - you have a 7 day change of mind period where you can swap it once.

You will have to call Customer Services and the Returns & Repairs department can organise a courier to come and do a swap of the phones.

You still can canel within the 7 days but you won't be able to re-exchange the handset.

What phone would you like?