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how to activate/ fix inactive sim card

Anonymous
Not applicable

‎13-12-2009 14:06

‎13-12-2009 14:06

Ok so i went out last night just after topping up i drop my phone in a puddle... smart, so the whole phone was messed and i'm no using a backup, but the backup simcard i have is saying INACTIVE it's the only other one in the house how can i activate or fix this?
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perksie
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‎13-12-2009 14:12

‎13-12-2009 14:12

If your back up sim card hasn't been used for 6 months it could have expired, if you call CS I am sure they will send you one out and transfer your number to it.
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Anonymous
Not applicable

‎13-12-2009 14:13

‎13-12-2009 14:13

send one out? i kind of need it fixed urgently, for work and family.
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jonsie
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‎13-12-2009 14:35

‎13-12-2009 14:35

If you are desperate for a sim, there is always Asda but you would need to top up the sim to activate it.
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THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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rab2306
Level 1: Joiner
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‎13-11-2022 11:12

‎13-11-2022 11:12

are u able to help me with my issue i have an inactive number with 02 not sure how long its been inactive

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Enlli
Level 68: Extraordinaire
In response to rab2306
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‎13-11-2022 11:40

‎13-11-2022 11:40

If you are PAYG and been disconnected for none use. Then the number has been withdrawn and you cannot get it back.

When was it last topped up and used.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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