Solved: Re: how do i block all premium rate numbers

Anonymous · ‎03-11-2014

I would like to block all premium rate numbers and texts from my phone please

Anonymous · ‎03-11-2014

Hi @Anonymous and Welcome to the forum.

You can speak to O2 via http://www.o2.co.uk/contactus and they will apply what they can.

If any number shows up in these types of calls and texts to your phone and your phone has a barring facility in its settings then you can add them to it to stop calls from that particular number.m

Same with Outgoing calls if you have this facility again in your phone.

Anonymous · ‎03-11-2014

Hi @Anonymous and Welcome to the forum.

You can speak to O2 via http://www.o2.co.uk/contactus and they will apply what they can.

If any number shows up in these types of calls and texts to your phone and your phone has a barring facility in its settings then you can add them to it to stop calls from that particular number.m

Same with Outgoing calls if you have this facility again in your phone.

MI5 · ‎03-11-2014

It would be nice to have the option in My O2 - Simple account settings like this could save a lot of calls to CS.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-08-2016

from my experience O2 doesn't want to block these third party calls since they act as their pimps. Vodafone can block them as I have found out on my other line. I am voting with my feet and goodbye O2!

MI5 · ‎14-08-2016

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎14-08-2016

O2 don't and won't. ....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎13-10-2016

O2 seem to be reluctant to offer 'premuin rate number' block.

You have to insist - now you know it is available.

I did!

JD

jonsie · ‎13-10-2016

This includes premium text messages?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎23-10-2016

I never have these premuim rate text messages but now I do not get the calls I had before.

Seems o2 can block assess to my number by these premium rate callers.

It should work for messages too.

Just ask o2. If you have a problem ask for a supervisor.

JD

MI5 · ‎23-10-2016

I have the premium bar on my accounts too and so far, no problems.
Touch wood....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.