Solved: fraud department

Anonymous · ‎22-06-2013

I have just been called my customer services to say there has been a fraud on my order of new phones they cant say what or why or whether someone has now got my bank details etc

I cant find the number for the fraud department!!!!! please can anyone help me?????????

Rycal · ‎22-06-2013

Go back through to customer services and ask to be transferred to the relevant department, if possible they may need to raise a case for someone to look into this and you will be called back. 08448090202 or 202 from a contract phone.

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.

Rycal · ‎22-06-2013

Go back through to customer services and ask to be transferred to the relevant department, if possible they may need to raise a case for someone to look into this and you will be called back. 08448090202 or 202 from a contract phone.

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.