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emergency calls only

Anonymous
Not applicable
havent been able to txt or call for a week now what a joke
Message 1 of 17
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jonsie
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havent been able to txt or call for a week now what a joke

Maybe a bit more info so people can can advise or comment.
Message 2 of 17
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perksie
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Joke :robotindifferent:
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 17
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jonsie
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perksie
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Me neither, I just don't get it!
What are we supposed to answer to that? :womanindifferent:
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 5 of 17
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Anonymous
Not applicable
Ok, I'll try and help:
(1.). Have you spoken to customer services to check if your service is barred
(2.). Can you still receive calls/ SMS?
(3.). Is there anyone else in your area having the same problem, or have you checked www.o2.co.uk/coveragechecker?
(4.). Have you tried taking the SIM out and wiping it, or trying the SIM in a different phone
(5.). Does the phone still show O2 UK as your network
(6.). What error message (if any) do you receive when trying to make a call/ send a text?
Message 6 of 17
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perksie
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Ok, I'll try and help:

They haven't been back for three days, so I expect they've figured it out by now.
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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jonsie
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Message 8 of 17
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Anonymous
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Ah well, at least we can cut and paste that list of questions to use in the future. Or maybe have it as your signature?
Message 9 of 17
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jonsie
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