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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Former Staff
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Ohhh 2 what are you doing

Apparantly O2 are now NO 2, they have lost their signal... It's okay I have sent my wife to B&Q to go find and buy a signal to help them out as they don't seem to be letting us know that they have found it yet

Anonymous by Not applicable
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Mast down in GL7

I have had no service on my mobile since Monday morning. The status checker says a mast is down in my area GL76BL. There is no update or explanation about what is happening. What is happening and when will it be fixed?

Anonymous by Not applicable
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Resolved! Compensation

To all people who only seem to post once & complain that they want compensation. You will most likely not receive any in the way you think you will get. If they did that the company would go broke. It was beyond their control but they seem to be gett...

Anonymous by Not applicable
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O2 announces compensation!

£3 off your September bill, or 10% extra top up, and a £10 voucher to spend in store more here: http://blog.o2.co.uk/ Seems fair enough.

perksie by Level 69: Guiding Light
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O2 Exclusives....??

So as far as the S3 is concerned, Voda got the 32Gb exclusive and at&t are getting the Garnet Red colour exclusive.... What would we like O2 to get as an exclusive ??

galaxy-s3-red.jpg
MI5 by Level 94: Supreme
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Clean up the boards!!

Time to clean up or merge the numerous threads about the downtime. I am sure I am not alone when I log in, that I feel like logging straight back out. af

Anonymous by Not applicable
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Resolved! Dead in Hexham (Northumberland)

Phoned home on a spare 3 SIM I have (working fine) - daughter told me her phone wasn't working, she'd tried to phone my wife. Seriously thinking about moving kids onto different network. Then at least 1 will have a signal if they get stuck somewhere.

Anonymous by Not applicable
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