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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Swisscom <-> O2 MMS

Both my kids have O2 accounts, and I a Swisscom account. According to your list of countries, we should be able to exchange MMS, but we get links. My phone works fine with German and Austrian colleagues MMS, but not O2, so it's not a configuration is...

Anonymous by Not applicable
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Unable to send text messages

Hi there,I have a nokia n95 8GB inbuilt memory and I am having problems sending text messages. It just says "Sending failed" even though I have signal.Is this a fault at 02 end or is it my handset that could be the problem?

Anonymous by Not applicable
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O2 are UNBELIEVABLE!!!

i have been waiting atleast a month now for a replacment mobile! it has taken a countless number of phonecalls and repeating and going over my problem many a time! its getting to the point ive had enough!.. The service i am getting for paying over si...

Anonymous by Not applicable
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Change International Ring Tone

Hi, does anyone know how to change the ring tone a caller hears when you are abroad from the long international tone to the standard one you get when in the UK?ThanksSarah

Anonymous by Not applicable
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Customer service -- Aieee

Just phoned up to ask for PUK2 for phone. Wifey went off to ask her manager.Came back and told me that O2 don't have the PUK2, and that it's held by Nokia!Unbelievable. Eventually selected the 'not happy with our service' option,and got a very sensib...

Anonymous by Not applicable
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Vodafone it is methinks

Well, after being due an upgrade to my phone in June, and being a long long term 02 customer, I finally got round to calling CS, who were less than helpful.I asked about upgrading to the nokia n95 8gb, as i fancied the handset for several reasons. I ...

Anonymous by Not applicable
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Cell Sites - How far...

Hi!How far does a cell site 'carry' a signal? For example could a 30metre cell site send a signal 6miles away? and would the phone be able to receive it?Cheers and regards........

Anonymous by Not applicable
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02 seem to recommend this site but is it safe?

There has been some talk over on digital spy about http://o2upgrade.co.uk/Default.aspxhttp://www.digitalspy.co.uk/forums/show ... p?t=879156The site mentioned above is registered to an individual, however 02 seem to be telling there customers it's ge...

Anonymous by Not applicable
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O2 only for Europe not for Asia Pacific

Had purchased an O2 XDA Zinc for my wife since I am using the O2 flame and my brother is using the O2 Atom. According to the local Asia service provider, this product can be registered via Internet on the website but after doing so, this is just a fa...

Anonymous by Not applicable
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Coverage In Flamborough

Please can anyone tell me what 2G (GSM) coverage is like on o2 in flamborough, East Yorkshire?Thank youregardsbeecart!

Anonymous by Not applicable
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