General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

No e-mail response

Just after Xmas I e-mailed several queries via "contact us" Response to be within 24 hours. Next day no response, but sent queries ref my wifes phone. 4 Days no response. Tried Ask Somebody or other on the home page. Listed points and complaints. Que...

End of loyalty?

Hi everyone, just registered to ask if anyone else had been told this? Tried to upgrade today, Am on a £35 per month tarrif reduced to £20 with a loyalty discount, the bloke on the phone told me o2 are stopping loyalty discounts and from my contract ...

Voicemail ?

Hi all,I set up my voicemail a while ago, on pay monthly.I want to set up a pin number so I can access voice mail from another phone.My ? is if I setup a pin,does this mean everytime I ring 901.I have to enter the pin number?or can I set it up just t...

Unable to make or recieve calls!

Since I have put my o2 sim card in my unlocked Nokia phone, I have lost all my call contacts and am unable to make or recieve calls! Yet I can send and recieve texts, strange!I would really appreciate any help with this problem. Thanks in advance.

HTC HD2 Keyboard

Im not getting along with keyboard, keep getting wrong letters and spend moor time correcting text. Is there a low cost external keyboard available, are the stylus andy good. If the keys were smaller and less sensitive it may help.Thanks

My O2 App on iPhone

I have downloaded the "My O2" app for iPhone. However when I try to login, after a few seconds of attempting to login it says:"Could not retrieve data. Please try again later."I've tried several times yesterday and today (01/01/2010 - 02/01/2010). Is...

how to deactivate any voicemail service?

can anyone tell me how to deactivate voicemail service from my mobile?I just dont want it on.I tried 1760 but it still works.thanks

Very poor service again!

My family and friends all have 02 and we have 02 numbers so get 1000mins free for £5 a month, but just about everyone's thinking of changing to another mobile company, reason being that about 3 weeks ago we could not hear each other, if we did manage...

O2 no service?

Anyone else had no service all evening? Seems to be a problem in Bristol/Cardiff/Plymouth. Anyone know wassup?

Joggler Hangs when updating software

I have just been given a Joggler for Christmas.I followed the set-up instructions to the letter. The device found and connected to my WiFi router without a problem and proceeded to download software updates. Once it had completed the download, my Jog...