General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

o2 insurance for my iPhone purchased from Aplle Store

Can anyone advise if they have purchased their iphone from a Apple store and got insurance from o2 as I have been trying for 3 weeks now and the o2 staff have no idea how to assist me and o2 are not getting back to me.The store tells me to call custo...

no signal in whitworth!!!

i live in whitworth had have always had perfect signal past two days ive had none. this is ridiculous !!!!!!!!!!

left my internet on

help. i just noticed last night that my phone was on the internet, it looks like after checking the counters that it had been on for 25 hours. do u know what these charges are

O2 Home BB Package

Hi,I am thinking of getting O2 Home BB but not sure of which package to go for.Is it possible to change between packages once I am up and running?If I sign up for the top package, can I downgrade to a lower package at anytime during my contract?Many ...

Newbie: Like the features but why does O2 email passwords

I am a newbie O2 customer.I like the possibilities of bluebook, the forum etc.However. I noticed to my dismay that O2 starts emailing readable paswords all over the place. I think that is very bad practice.http://www.thebitmill.com/articles/password_...

Unexpected charge from O2

Hello,Where do I start?We've seen a transaction we don't recognise on my wife's Barclaycard.It's a £169.00 charge from O2.We do have O2 Broadband and my wife has an O2 contract phone, but this is neither charge -- both are paid by Direct Debit and th...

I bought an 02 Iphone... NOW IM WORRYED

hi all im looking for a little reasurance... im an 02 PAYG customer... i have bought an Iphone 3GS from an o2 customer that sold it on ebay as an unwanted upgrade.. its sealed in the box and unused... the problem is i read of a scam where people sell...

How to revert back to default voicemail greeting?

I have a personal greeting recorded which I want to delete and so just use the standard O2 one however there seems to be no option in the settings to do this?I tried recording a new message then deleting it when given the option to retain but it reve...

Time

Do O2 transmit a time signal, so that 'phones will auto update the clock?

What happens when the iPhone contract expires?

Hi,Was just wondering what happens to your iPhone and such like when you reach the end of the 18month contract?Traditionally if you wish you can either stay and be happy with your contract, or take your phone and service elsewhere if you get a better...