General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

competition wins. o2 academy tickets

Delighted though I might be at having "won" a couple of o2 academy tickets from o2, they appear to be totally useless (to me at any rate). The conditions state that I must "just pop along to your chosen o2 Academy to exchange your vouchers for ticket...

O2 Surprises.

Because there is nothing to say where you can contact someone on this subject, I've decided to come here.I've recently got an O2 surprise code and played the game and got 3 choices I clicked on "Tell me more." For the choice of three and it came up w...

Phone settings for the Sonim Land Rover S1 Phone

As per the title......where can i get the settings for the MMS and internet for the Sonim S1 Land Rover phone ?Cheers MUD

Account Verification Failed - I-Phone

I've just bought a Sim Only from 02 for use with an I-Phone 3GI am not able to set-up my yahoo email and keep getting the below error message:"Account Verification Failed""Check incoming mail server field"This is a personal email address i am trying ...

So.. where's the Samsung i7500?

I knew I shouldn't of got excited, the rumours were that the samsung i7500 would be avaliable today on 02 ... but nothing on the website.How much longer do I have to wait? I will be strong and not crumble and buy a G1.Has anyone heard anymore from 02...

abused by international data roaming with an iphone

News about to go around the web:-----------Please please please may you write an article on how o2 people are being abused by international data roaming with an iphone. I have an o2 iphone and work in France, the unlimited data policy does not cover ...

phone stolen, may have insurance but how do i find out?

i had my phone stolen in town last night, my ex bought me the phone and i remeber him sayin something about the insurance on it. how can i check if i have insurance on it as i dnt have the reciept i still have the box and everything. i work 7 days a ...

Appalled at customer services for BOTH mobile and o2 Money!!

I have been a SIMplicity Customer for more than 2 years, and have had an o2 Money card for more than a month, in which i have loaded a total of more than £300 onto the card. In the last week or so, I have dealt with the most obnoxious and terrible se...

HD2 Launch date

Last night O2 customer service promised me that HTC HD2 will be available from Monday 26th October 2009.

Can't get 02 web bolton, why?

Yesterday i texted 02 for the web bolton so i could browse internet with my mobile.A few hours later I got back a text saying I couldn't use it with my tariff.What tariffs do you need to make you acceptable to use the web bolton?my tariff is 02 £35 1...

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