General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Fair Use Policy on Unlimited Texts?

I wonder if anyone can help, as I've been unable to find a conclusive answer thus far.I have a £10.21 monthly Simplicity contract for my teenage daughter, so she can make some calls and take advantage of the 'free' texts. And take advantage she has. ...

iPhone lovers...here's the info you're all curious about

Hi All,We’re really excited about the iPhone 4S and pleased to say it'll be on sale on O2 from 14 October! More updates will be coming soon. Watch this space!http://www.o2.co.uk/iphone/ or https://iphonelatest.o2.co.uk/ThanksAbs

It is not possible to connect your call

No change there then

no coverage liverpool 28

No mobile coverage Liverpool l28 area..just cant make or receive calls.Yet o2 says it has no faults here

Latest customer service satisfaction levels revealed

The latest Ofcom survey for customer satisfaction is now available : http://tinyurl.com/c7n4rsbO2 and Orange topped the mobile phone companies whilst Sky top both the home phone and broadband section for customer satisfaction.Let's hope all service p...

Contract Price Increase

Orange have done it.http://www.mobiletoday.co.uk/News/13341/Angry_customers_besige_Orange_after_major_price_hike.aspxWill O2 follow?ewan

o2 lte london trial (4g)

http://www.bbc.co.uk/news/technology-15717913o2 press release http://mediacentre.o2.co.uk/Press-Relea ... n-347.aspx

Forum Issues addressed to O2

Further to Adams post and voting options, I have taken the liberty of carrying on from there with a post aimed directly at our O2 friends....so here goes....@ Abs and ChrisI think we all have the knowledge and know-how to check for and spot these bog...

How to get mobile phone call records?

Hi i was just wondering if anybody could help me, I'm needing to get mobile phone call records, I have sent away a form and the information I got back only contained text messages, I want to know if there is any way I can get calls? This matter is ur...

number migration - 02 PAYG to 02 monthly

Been on PAYG for over 5 years and want to migrate old number to the monthly sim sent with new phone. Should be easy to do but still waiting 4 days later :robotsad: