General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! poor delivery and customer service

hi every oneim new to all of this but is it normal for o2 not to deliver the item after three days and then after a number of live chats with various staff and so called managers to be told its your problem to sort out chase it up with the distributo...

Resolved! 3G or 4G

will a 3G or 4G work in 2G or whatever. My appologies if thisa realy dumb question but can quite get my head aroundthis subject. I am thinking of getting a 3G phone, but I live ina pretty rural area where you are lucky to get 2G.Regards Andy

Resolved! O2 Broadband bills of disconnected account

Hi I was using O2 broadband before. However, I now need bills for this disconnected account.Would it be possible to get the O2 broadband bills for all the months that I have used? ThanksBP

Microsoft to offer free upgrade to Windows 10

For the first year.http://www.cnet.com/news/microsoft-to-deliver-free-windows-10-upgrades/?tag=nl.e404&s_cid=e404&ttag=e404&ftag=CAD1acfa04

Sky To Link Up With o2 as MVNO?

Reported by the Financial Times today. Have posted in full as you would need to register to read it so have not posted a link.Sky has approached Telefónica about a possible alliance with the Spanish telecoms group’s British mobile phone business, a m...

Liberty Global To Acquire o2?

http://www.mobilenewscwp.co.uk/2015/01/20/sky-talktalk-and-liberty-global-all-linked-with-o2-bids/Well there aren't many left who haven't said they are looking at o2. John Malone's Liberty Global (long rumoured to be a Vodafone acquisition target its...

TalkTalk In Discussions To Acquire o2

http://www.wired.co.uk/news/archive/2015-01/21/o2-sky-talktalk-takeoverYou couldn't make it up.

Resolved! Floating Topics

When one invokes the "Float this topic to the top" does that apply only to one's own device or does it bring the topic to the top of the list for all viewers?

Resolved! Sales of Goods Act

Hi everyone, Advice please!I bought a phone from O2 (with contract) two years and a few days ago. According to O2 my phone is no longer under warranty and so I am not entitled to a repair free of charge. However, after doing a spot of research I have...

Resolved! Wrong email

hi how do I change my email address to sign into my O2 app as O2 got it wrong?