General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

500MB data down to 48MB in the space of 2 days.

So my data gets renewed on the 7th of every month. I'm pretty careful to make sure mobile data is turned off when not in use as I know that can drain the data. I mainly use in my lunch break for 40 mins just to surf whatsapp and facebook, but how on ...

Are the staff always so very rude and unhelpful that I have been forced to close my contract?

Staff

Resolved! Hi can I ask how much O2 would buy back my galaxy s3

Buy back

What kind of people work in the marketing department?

Hey 02. When I asked you not to send me any emails and texts, what I meant was; Don't send me any emails and texts. I wasn't asking you not to paint my car pink, or post kippers through my letterbox. I was asking you not to send me any emails or text...

NEWCOMER

I want to say how sorry i am for my repetitive question i posted earlier , im sure i will get the hang of this soon , thank you to those that left a reply. love Cazzie x

O2 Webmail.

I am currently using O2 webmail. I switched over from O2 Broadband to Sky Broadband in November 2013 and the switchover terms clearly stated that I could continue to use my O2 webmail. I am pleased to say that everything has been running well, as exp...

Local Mast Down For Over 3 Weeks

Himy local mast has been down for over 3 weeks! i am unable to send or reply to calls or texts, i spent all last friday afternoon trying to get an anwers, after waiting 15-20 minutes just to talk to someone! i was passed around the WORLD several time...

Resolved! Picture message charges

Why am I getting charged now for picture messages sent off my iPad as iMessages ?!?! In the past? iMessage picture messages were free (blue) but now they can be green on the iPad ! If the pictures are unable to be sent as blue iMessages I DON'T want ...

Resolved! I returned and Iphone 6 plus but still owe the full price to O2

I returned and Iphone 6 plus 2 weeks ago but still owe the full price to O2, I have requested by chat a solution to my problem however I been deceived 3 times so far, I was told that my problem was going to be solved in 24-48 hours and I believed so ...

Resolved! Samsung Galaxy S4 Android 4.4.2 updates

You probably know what this mainly will be about but I got a couple of questions to ask.As the 4.4.2 updates have been rolling out across the S4, I9505, it feels like forever since O2 released the 4.4.2 to this phone. Was looking on Sammobile and oth...