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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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How shocking are o2!!!!

I just wanted to know if anyone else has been having problems with o2 at the mo? ive been an o2 customer for over 12 years and the last few months have been hell! the conversation I have just had with customer services has made me so mad I had to wri...

Anonymous by Not applicable
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O2 Gurus: We want to hear from you!

Hi guys,I’m sure many of you know what O2 Gurus are and how they can help you with almost any issue or advice that you need, and we’d love to hear your thoughts on them!The can offer great advice, entertaining videos and even store sessions to keep y...

Toby by Former Staff
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Resolved! LEAVING O2

Hello allafter nearly 18 years with o2 formerly cellnet I have become somewhat dissilluisoned with them and am thinking of leaving at the end of next month when my contract expires. Would I be correct in assuming thata 30 day notce period is needed o...

Anonymous by Not applicable
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rubbish

All I have is trouble with o2 I was on hold for 1 hour 47 minutes what a joke still never got in touch with anyone then the website is no help how do these people run a business

Anonymous by Not applicable
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O2 removed my insurance without informing me thereof

I have been an O2 customer for many years. Now I feel outraged and I want to warn other O2 customers. My phone was badly damaged last Saturday and as I had signed up for insurance for my very expensive handset, I tried to make a claim. To my shock, I...

Anonymous by Not applicable
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Resolved! NHS Code discount for new iphone 6 question.

Today I just ordered a new iphone 6 64gb via phone, and with a valid NHS open code I can recieve a 30% discount off of the airtime monthly payment. The lady I spoke to on the phone said that this is correct and when I recieve the new handset I have 9...

Anonymous by Not applicable
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superchooser

I have just joined O2 with my husband on one account. I have just received an email saying I have super chooser rights. I have clicked the link and nothing happens. Does anyone please know how to separate accounts with superchooser rights thanks Mari...

Anonymous by Not applicable
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  • 27 replies
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Resolved! numbers being changed to start with 44+

Hi all. i am finding out more about Ariel direct. but it appears that the numbers in my phone are being changed without my knowledge or consent. the numbers chane to start with 44, and this allows them to charge me more apparently. is anyone else suf...

Anonymous by Not applicable
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  • 9 replies
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