Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I was nearing to the end of my contract, only one month left and so I asked when I could change to a sim only plan. I was told that I could change one month earlier than the end of my contract date, only to later find out that this was wrong and I ha...
I have had a Pay As You Go Phone for some time and do not use it very much. Some years ago it seems to have been moved to a tariff that did not need regular top-ups because I had a large credit balance through regular top-ups and little usage. This s...
Anyone calling my phone number (which I have had for 12 years) suddenly gets a number unobtainable tone (long tone). Voicemail not working. And device itself shows no connection... (but of course that should not affect voicemail...)Went to this site ...
I have recently spoken to Mohammed in customer service who was patient, very knowledgeable and spent 40 minutes going through various settings and functions on my new phone. He also sent me various technical emails which explained every function on t...
Hi, how can I cancel a contract on line please. It has 5 months left to run and am prepared to pay the penalty.Thank you in advance.
There is finally a winner !! Watch the story of this happy cat below: Read more here
Anybody else had an upgrade no show thanks to poor service and comms between UKMail and o2?
just recommended my son to o2 (from ee)..read something about recommend a friend..apparently this is only if you order on line not over the phone as we did.....honestly o2 why is it such an issue as to how you recommend your friend..i have been with ...
aaaargh just upgraded to Samsung S5 and i don't like it......or cud it b just cause i loved my s3 or NEED to B spoilt and have (MUST HAVE) the s6 edge
I'm on pay monthly and using o2 travel.I understand there is now no daily data limit but subject to fair usage. Does the data used come out if your UK monthly allowance? And could I turn my phone into a hotspot to tether my iPad to whilst you abroad?...
