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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Resolved! Unlimited Text Messages are NOT what they seem

Hi O2, The terms of my contract give me UNLIMITED text messages. Imagine my surprise then, when i looked at my bill to see it is £6 higher than what it should be.This is because: If i add 3 recipients into a TEXT MESSAGE and send it, you define that ...

Anonymous by Not applicable
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Resolved! Can I upgrade my data amount?

My daughter has an iPhone 6 and she's had it for a year now but she got 1 gig of data which she uses very quickly, I don't want to upgrade her phone and pay off her contract but I was wondering if I could upgrade her contract? As in pay a few extra p...

Anonymous by Not applicable
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phone

PLEASE READ!My sons screen has recently been damaged. We all break phones - it happens. After missing the warranty on his year old iPhone 5C, we sought to find help from somebody who could quick fix the phone. After removing the screen and examining ...

Anonymous by Not applicable
  • 4768 Views
  • 12 replies
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Rewards coming soon!

Hi guys, We haven't forgotten about this. We are having some technical problems but rewards will be announced soon.

coming-soon-dots.jpg
Anonymous by Not applicable
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Resolved! Reduce Monthly Bill

I have been looking at the new contracts for the iPhone 6s Plus and I can get a contract cheaper for this phone with 30gb of data that I pay for my iPhone 6 Plus now with only 5gb of data! Would o2 reduce my monthly bill? I already have lowest possib...

Anonymous by Not applicable
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Resolved! arrears

i have 200 pounds bill to pay but i can aford this big bill i can too flexivel payments until clear my account please

Anonymous by Not applicable
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Resolved! O2 jests - "Stream films on your commute"

O2 sent a text this week suggesting I stream films whilst commuting. Ha! I'd love to and just have data access but O2 provides no connectivity for >75% of the commute on the Peterborough to Kings Cross line. Any updates in the pipeline for commuting ...

Anonymous by Not applicable
  • 2108 Views
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