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Notification of Large Number of Voicemails

Anonymous
Not applicable

I have no idea whether this is the correct board for this query and apologise in advance if it is wrong. Newbies at it again.

 

I work abroad and have had the same number for nearly 2 years. Although I do not have the phone on all the time it is usually on for prolonged periods (maybe several days) over the course of the average week.

 

Today, out of the blue, I have received notification of a large number of voicemails.

 

As I use the phone only to maintain contact with one organisation in the UK - who are not trying to contact me - is there any way of obtaining a print-out of the sources of the calls without having to listen to them which is going to incur substantial cost (roaming charges) and time?

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MI5
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As far as I am aware your only option is to listen to them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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I doubt there is any other way but if it is a contract phone you could download Tugo and listen to your voicemail over a WiFi connection for free.
Most likely they will be spam calls though from what you say.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Definitely sound like spam....

However...If you manage to listen to one (via TuGo as said), then just block the number on your handset.

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Curr946
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What about visual voicemail?
Current Phone: Sony Xperia XZ Premium
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jonsie
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Again, if you are contract and have TuGo, switch off voicemail within the app.

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Anonymous
Not applicable

Sorry guys I should have made it clear that this was PAYG.

 

Perhaps I haven't made the main thrust of my query obvious. These messages have not accumulated overnight and some, I suspect, date back over the course of a year or so. I would like to understand why that has happened and if there is anything I can do to prevent it from happening again in the future.

 

It is also very disappointing that at a point over 48 hours into the issue I am no further forward. Chat agents are simply not available during my working day, calling entails being bounced from automated menu to automated menu ending up with a dialling tone and there is no means of emailing anyone and getting a simple response.

 

Any suggestion. Apart from going to the opposition?

 

 

 

 

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MI5
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As far as I am aware your only option is to listen to them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 9
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Anonymous
Not applicable

And how do these messages accumulate and appear as a large block as happened here - all 255 of them - ostensibly in a day?

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MI5
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I've no idea mate - maybe your phone has pulled down every vm you've ever had or maybe it's just a glitch with your phone and there's only one?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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