Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I have just received the great news that my daughter has run up a massive bill of texts because she went significantly over her limit. Being the account owner and bill payer, and looking at previous threads, it is so easy to say it is my responsibili...
Hi all now I know call forwarding and call waiting isn’t available on o2 pay&go only Giffgaff which o2 owns.Wouldn’t it be helpful for people if they had credit or could us there allowances for that service but some of us all know that will never hap...
I have deleted some text(SMS) messages and need to recover them. I have an Apple iPhone 5S have tried the ways described by Apple but it requires a phone reset and I don't want to lose all the stuff on my phone. Can anyone assist - or know of a way t...
Why is it that O2 live chat is always unavailable. Been trying to get through for the last week with no joy!!!! Very bad service tbh
From the latest official financial results pdf https://www.telefonica.com/documents/162467/142176244/rdos18t3-eng.pdf/ab01dfa7-271a-61b4-efd6-26a8fc09965fA 58% increase on last year !
so 4 months ago i purchased my very first IPhone 6 on contract & i absolutely love the fone so last week it slipped out my hands & i cracked the screen this was on the thursday so i called o2 customer service who said the insurance line closed at 7:0...
Has anyone else lost their delete post button?
I just wanted to flag this suspected fraud which happened to me last week: I am an O2 customer and this week was contacted by O2 to say that my phone and contract were being upgraded even though I had not requested this. An unordered brand new iPhone...
Hi everyone,O2 always welcomes customer feedback on its products and services, as we want to know what aspects are going well and also what you think could be improved and how. There's a lot of feedback on Customer Service here on the community that ...
Just wanted to know if anyone is having the same problem as me?I use Gmail for this forum only. I use btinternet for any other emails.Yesterday and the day before I realised some emails from this forum weren't coming into my inbox......and when they ...
