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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 47217 Views
  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 37847 Views
  • 45 replies
  • 6 kudos

O2 & NSPCC - Children's Online Safety

Hi everyone, I hope you all had a lovely weekend and are ready for a new week O2 offers so many products and services that it's hard to keep track of them all - that's why we'd like to start some conversations around less talked about services that a...

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EmilieT by Former Staff
  • 2069 Views
  • 3 replies
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Reward Nominations for April 2018

Hey everyone, We're almost at the end of another month and its time for the O2 Community rewards! we ask the community to nominate content on the forum over the last month that made a good contribution to the community. Just like last month the focus...

Martin-O2 by Former Staff
  • 6083 Views
  • 11 replies
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URGENT: No service in NR2 Norwich area!

Hi All,Has anyone else been unable to receive or make phone calls via their O2 mobile phones this afternoon/evening - Sunday 29th April 2018?!I've discovered there's an issue with a mast, and O2 have told me they're waiting for it to be repaired, but...

Partially Deaf (older) ladys decision re new mobile phone

Hi if U have reviewed earlier posts I'm trying to decide on a new phone. Ive trialled the Amplicomms M9500 smartphone and Amplicomms mobile 7500 (now 7501?) I could hear the ring & notify.The smartphone( from Hearing Direct) might be good for an elde...

Jenny105 by Level 15: Gaining a Reputation
  • 5594 Views
  • 15 replies
  • 6 kudos

O2 dreadful at repairing network 6 wks!!

Hello all just a quick update network around NN17 3AT north Northamptonshire is finally repaired after 6 weeks!! I have never met such an arrogant in helpful company in my life! I have spent hours on the phone, web chat And apps all to no avail for 6...

Atrocious service

So here goes.. I phoned up Tuesday morning and completed an upgrade on my account. Everything checked out and phone was supposed to be delivered on Wednesday.. Got a message weds morning saying the phone is out of stock.. Phoned o2 immediately to sor...

Niculae by Level 1: Joiner
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  • 13 replies
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O2 Guide to Charge to Mobile

Hi all! O2 have provided us with another video guide related to frequently asked questions, this time around the Charge to Mobile service and how it works. We hope this one will also be helpful to you when you come across any related questions. What ...

Marjo by Former Staff
  • 6794 Views
  • 7 replies
  • 3 kudos

Tips to make the most of your mobile data

Hi everyone! I hope you're having a lovely day! We often see questions on the community related to managing your mobile data usage. See below some tips on what kind of things you can try in case you tend to run out of data on your phone. Please do ad...

Marjo by Former Staff
  • 9864 Views
  • 10 replies
  • 4 kudos