Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 43914 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35824 Views
  • 45 replies
  • 6 kudos

O2 have ported my number onto someone elses

I currently work for O2 and i’ve never had problems. But just recently i got a PAC code from another network to replace one of the numbers on my account that someone else uses.So called o2 customer service, done all the normal process as you would do...

Anonymous by Not applicable
  • 1703 Views
  • 2 replies
  • 0 kudos

O2 recycle

I had a quote for my iPhone of £135I agreed and they sent me their package system to send the phone inI then got an email telling me the screen and they would only give me £25 for the iPhone 6s as it was damaged I emailedthem telling them it was fine...

Anonymous by Not applicable
  • 3460 Views
  • 23 replies
  • 0 kudos

Thanks

I never got to say thanks to Anto, who I was talking to on the O2 messenger. I spent an hour trying to get a deal I wanted and he was so patient with me and we finally got to a deal I signed up to. Thanks Anto If anyone knows him, pass on a thanks fr...

Paul0434 by Level 1: Joiner
  • 1213 Views
  • 2 replies
  • 2 kudos

O2 turned 16 today :-D

You only turn sweet-sixteen once. To celebrate us blowing out another candle on the cake, check out sixteen O2 facts. If you spot any you didn’t know about, or want to ask us about, just let us know in the comments below. 1. 02.02.02That’s our favour...

tenor.gif
Chris_K by Former Staff
  • 5418 Views
  • 11 replies
  • 0 kudos

False charging advice

On arrival in Singapore on 24 Jan I received the usual o2 roaming SMS message telling me that calls would be at 80ppm. Four days later I checked my on line billing and found I had been charged 1.66ppm a 100% increase! I immediately did live chat and ...

Anonymous by Not applicable
  • 1834 Views
  • 6 replies
  • 0 kudos

Reward Nominations for January 2018

Hey everyone! We're already a month into 2018 and that means it's time for the Community reward nominations!! For those that don't know each month we ask the community to nominate content on the forum over the last month that made a good contribution...

Martin-O2 by Former Staff
  • 2260 Views
  • 5 replies
  • 0 kudos